APPLICABILITY
This User Agreement, hereinafter referred to as the “Agreement,” constitutes the terms and conditions governing the use of services and products provided by Tool Souk, its subsidiaries, and affiliates (collectively referred to as “Toolsouk.com”). Any individual (“User”) inquiring about or purchasing products or services through Toolsouk.com, including its websites, sales channels, offices, call centers, and agents, agrees to be bound by this Agreement.
ELIGIBILITY TO USE
The User must have the legal authority to enter into an agreement to become a Toolsouk.com User. By using the website, approaching any sales channels, or acquiring services, the User agrees to read and understand this Agreement. If the User disagrees with any part of this Agreement, they must refrain from using Toolsouk.com’s services.
CONTENT
All content provided through various sales channels, including audio, images, software, text, and icons (“Content”), is owned by Toolsouk.com and protected under intellectual property laws. Users may only use this Content as specified in this Agreement and follow instructions provided by Toolsouk.com.
Toolsouk.com respects the intellectual property rights of others and encourages reporting of any infringement. Notices can be sent to [email protected]
WEBSITE
The website is intended for lawful use by bonafide Users. Users shall not distribute, exchange, modify, sell, or transmit any content from the website for business, commercial, or public purposes. Access to certain features may require user registration, and the User agrees to provide accurate information.
Toolsouk.com reserves the right to terminate access to the website and services at any time without notice for maintenance or other reasons. While Toolsouk.com strives to ensure a virus-free website, Users download content at their own risk.
SECURITY AND ACCOUNT RELATED INFORMATION
Upon registering, the User chooses a password and is responsible for maintaining its confidentiality. Users must notify Toolsouk.com immediately of any unauthorized use of their account. While Toolsouk.com adopts industry-standard security measures, it cannot guarantee immunity from security breaches.
User data may be shared with law enforcement agencies for lawful purposes without user consent.
FEES AND PAYMENT
In addition to product costs, Toolsouk.com may charge convenience fees or other fees, subject to change. Users are responsible for all charges, fees, and taxes related to product/service use.
Refunds will be processed to the original payment method. Users are warned against sharing sensitive information and will not be asked to transfer money to unauthorized accounts.
USAGE OF MOBILE NUMBER, COMMUNICATION DETAILS
Toolsouk.com may send transaction-related information via SMS, voice call, or email. Users can withdraw consent by contacting Toolsouk.com.
FORCE MAJEURE
In exceptional circumstances preventing fulfillment, Toolsouk.com will make best efforts to provide alternatives or refund. Toolsouk.com is not liable for direct or indirect damages arising from website use.
ADVERTISERS AND LINKED WEBSITES
Toolsouk.com is not responsible for third-party websites linked on its platform. Users access third-party websites at their own risk.
RIGHT TO REFUSE
Toolsouk.com reserves the right to refuse any request without assigning reasons. Users breaching this Agreement may face restrictions or termination of registration.
FAKE CALLS AND OTHER FRAUDULENT ACTIVITIES
Toolsouk.com employees will not request sensitive information. Users must report any such requests to [email protected].
INDEMNIFICATION
Users agree to indemnify Toolsouk.com from losses arising from breaches of this Agreement or applicable laws.
MISCELLANEOUS
- SEVERABILITY: If any provision is deemed invalid, the remainder of the Agreement remains valid.
- AMENDMENT TO THE USER AGREEMENT: Toolsouk.com reserves the right to change the Agreement.
- CONFIDENTIALITY: Information marked as confidential by Toolsouk.com must be maintained as such.
- FEEDBACK FROM CUSTOMER: Toolsouk.com may seek feedback from Users for service improvement.
- PRIVACY POLICY: Users must refer to Toolsouk.com’s Privacy Policy for information on personal data usage.
